SHIPPING & RETURNS
Shipping Policy
Most orders are shipped within 3 business days of your order.
Please allow 3-10 business days for delivery.
We make every attempt to deliver your product as fast as possible but we cannot guarantee delivery time.
To ensure that you receive your order when you need it, please plan accordingly.
Required Signature
All deliveries require a signtaure of receipt by a designtaed member of staff. Deliveries will not be left with a store if no signatiure can be obtained. MaximStore reserve the right to photgraph the delivered items as proof of delivery.
Email Confirmation
Once your order has been shipped, you will receive an email informing you of your package being shipped.
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MaximStore reserves the right to change this policy at any time. Please check back from time to time to note any changes.
Return & Exchange Policy
Thanks for shopping at MaximStore
If you are not entirely satisfied with your purchase, we're here to help.
Returns
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You have 5 calendar days to return an item from the date you received it.
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To be eligible for a return, your item must be unused and in the same condition that you received it.
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Your item must be in the original packaging.
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Your item needs to have the receipt or proof of purchase.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item.
We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions on how to return your item to us, contact us at orders@maximgroup.co.uk